The PMO plays a strategic role in the participant’s experience working both as his/her personal coach and as a curriculum integration agent, following up on sessions and assuring the value added in the Comprehensive Communication program as a whole.

The PMO collects performance data from consultants, class observation and participant's weekly video recordings weekly. Such data is translated into feedback to the participant given during a weekly 15-minute meeting (Feedback Session) and into a formal written report (Feedback Report).

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